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Red Lion G3 Series HMI number G310S210 can be used in indoor or outdoor applications due to its glossy finish. This model has a single USB host and isolated comms. The brightness on this model is 1000 candelas per square meter and can be reduced when used in low-light settings.



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  • Part Number: G310S210
  • SKU: G310S210RL
  • Manufacturer: Red Lion
  • Series: G3 Series HMIs

G310S210 Technical Specifications

Operator Interface Terminal Number G310S210
Series G3 Series HMIs
Manufacturer Red Lion
Resolution 640 x 480 pixels
Brightness 1000 Candelas per Square Meter
Dimensions H 9.50" x W 12.83" x D 2.45"
Construction Steel Rear Metal Enclosure w/ NEMA 44X/IP66 Aluminum Front Plate
Software Crimson
Typical Power Supply 16 W
Maximum Power Consumption 26 W
Comms Ports RS232 via RJ12 or RS422/485 port via RJ45
On Board User Memory 32 Mbytes
Shock to IEC 68-2-27 Operational at 35 g

Product Description

When the G310S210 model was being designed by Red Lion for the G3 Series HMIs, it was designed to be used in indoor and outdoor applications thanks to the UV-rated overlay on the 10.4" display. There is a keypad located on the left side of the model, which can help with controlling the on-screen menus. 

The G310S210 model can be configured using the Red Lion Crimson software, typically Crimson version 2.0. The Crimson software on this device helps ensure that all features are up-to-date. To check that the device is up to date and no updates are needed, a check for update command is available in the help menu, which can scan the Red Lion website to check for a new version of the software. If a later version of the Crimson software is available, the software already downloaded on the G310S210 model will ask if it should download the newest version and update automatically. 

When using the G310S210 model with the Crimson software, the LP0577 Crimson 2 User Manual is an excellent tool to use as it describes all of the basics of the Crimson software, how to configure the communications, how to configure the data tags and other features. 

One thing that should be noted is that while the backlight on the G310S terminal can be replaced, the LED backlight on this model cannot be restored in the field and must be sent out to be replaced. 

Frequently Asked Questions about G310S210

What additional features come with the G310S210 operator interface terminal?

The main additional feature that enhances the G310S210 panel is the UV-rated overlay. The UV-rated overall and the glossy finish on this panel enhance the model as instead of only being fated for use indoors, it can be used outdoors. The S within the G310S210 panels order code identifies that the screen is easily read in sunlight. Another advancement in this terminal is that the brightness on the touchscreen is brighter, sitting at 1000 cd/m2 rather than a lower range; note that the brightness on the screen can be lowered. 

What are the mounting requirements of this terminal?

When mounting the G310S210 terminal the panel that the device is mounted to has a maximum thickness of 0.25" or 6.3 mm. The device has a NEMA 4X/IP66 seeking therefore the steel panel used with the G310S210 terminal should have a minimum thickness of 0.125" or 3.17 mm. The mounting stud torque needed is 17-inch-pounds or 1.92 N-m. 

Reviews For G310S210

Internal Review

One downside of the G310S210 is how labor-intensive replacing the battery is, as well as inserting an optional expansion card. When inserting an expansion card and even replacing the battery, the back cover of the panel must be removed. Another downside is that sometimes additional option cards have already been installed into the terminal, but the user will not know unless the back cover is removed. - AX Control Tech

  • G310S2

Repair Services For G310S210

Type Lead Time Price Action
Repair Service 1-2 weeks Ask Get Quote

Our highly skilled technicians can repair your G310S210. All of our repairs come with a 3 Year AX Control Warranty. Please contact us for additional information about our repair process. To receive the repair pricing and lead time listed above please process your repair order via our website. The following repair options may be available upon request:

  • 48-72hr Rush Repair
  • Detailed Repair Reports
  • AX Control Certificate of Warranty

AX Control Warranty Info

All products we sell are backed by our unparalleled warranty. A warranty certificate will be provided with your order upon request.
All PLCs, HMIs, and Turbine Control Boards: 3 Years
All AC/DC and Servo Drives: 2 Years
All Motors: 1 Year
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