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The G310S000 interface has the remarkable capability to combine multiple abilities that are usually expected from high-end units at a more affordable price. The backlight type on this device is an LED which has 50,000 hours available when used at room temperature and full power.



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  • Part Number: G310S000
  • SKU: G310S000RL
  • Manufacturer: Red Lion
  • Series: G3 Series HMIs

G310S000 Technical Specifications

Part Number G310S000
Series G3 Series HMIs
Manufacturer Red Lion
Resolution 640 x 480 Pixels (VGA)
Brightness 850 Candelas per Square Meter
Colors Feature 256 VGA
Backlight Type LED
Lifetime of Backlight 50,000 HR at Room Temperature
Weight Approximately 5.53 lbs or 2.51 kg
Power Requirements +24 VDC ±20% @ 25 W maximum
Software Red Lion Crimson Software, Version 2.0 or Later
Application Indoor and Outdoor
Keypad Features On-Screen Menus
Installation Category II
Humidity 80% Max, Non-Condensing at 32-122°F
Electrostatic Discharge EN61000-4-2 and Criterion A, 4 kV Contact Discharge and 8 kV Air Discharge

Product Description

Model number G310S000 is just one of the 10.4” VGA Display and Touchscreen Interfaces produced by Red Lion; this model is superior to other G310 models as it has a UV-rated overlay, making it easier to read when used outside. Different backlight types are associated with the operator interfaces; this model has an LED backlight with a standard lifetime of 50,000 hours when operating at the correct temperature, ranging from thirty-two to one hundred twenty-two degrees Fahrenheit. The lifetime can be extended when the light is dimmed in lower light conditions. 

Along with the touch screen available on the front panel of this operator interface terminal, there are three LEDs. These LEDs indicate the status of the device with green, red, or yellow lights, red LED also known as the power LED will either flash or remain steady depending on which function is being performed; when the LED is steady, it indicates the model has received power and is running an application. 

The battery on the G310S000 model is located within the back cover of this unit. The battery is a lithium coin cell that can be replaced by the user by removing the power, rear cover, and the associated cables. To replace the old battery, remove it and replace it with the new battery; make sure that after removing the battery, it has been disposed of properly.

When using this device, Crimson software from Red Lion is required; the Crimson software needed to run the G310S000 model is Crimson 2.0 software. It can run on personal computers with several specifications such as an RS232 or USB port to aid in downloading to a G3 panel, an additional fifty megabytes of disk space for software installation, and a Pentium class processor required for the chosen operating system. 

Frequently Asked Questions about G310S000

The G310S000 operator interface terminal and the G310C000 terminal are considered to be in the same family. What makes the G310S000 superior to the G310C000 panel?

The reason that the G310S000 is superior to the G310C000 panel is that it can be used in both indoor and outdoor applications. The S in the part number indicates that the model is sunlight-readable as it has a UV-rated overlay and glossy finish to ensure it can be easily read outdoors. Another reason this model is superior to the G310C000 panel is that the brightness level is much higher on the G310C000 model, the brightness is 450 cd/m2, whereas the brightness on the G310S000 model is 850 cd/m2

Some of the backlights on the G3 HMIs can be replaced in the field. Can the backlight on the G310S000 panel be replaced in the field?

Unfortunately, no. Most of the time, so long as you are not using the operator interface terminal in a hazardous location, the backlight can be replaced by the user in the field, but the G310S000 panel is one of the models that cannot be field replaced at all, thus why it recommended purchasing a model where the backlight can be replaced in the field if needing a quick turn around time on backlight replacement. 

Reviews For G310S000

Internal Review

One of the best features of the G310S000 is that the touchscreen is equipped with a UV-rated overlay giving it the advantage since it can be used in outdoor applications. Another feature that enhances the model is that if it is one of the newer G310S models, it will have an LED backlight rather than a cold cathode fluorescent tube (CCFL). - AX Control Tech

  • G310

Repair Services For G310S000

Type Lead Time Price Action
Repair Service 1-2 weeks Ask Get Quote

Our highly skilled technicians can repair your G310S000. All of our repairs come with a 3 Year AX Control Warranty. Please contact us for additional information about our repair process. To receive the repair pricing and lead time listed above please process your repair order via our website. The following repair options may be available upon request:

  • 48-72hr Rush Repair
  • Detailed Repair Reports
  • AX Control Certificate of Warranty

AX Control Warranty Info

All products we sell are backed by our unparalleled warranty. A warranty certificate will be provided with your order upon request.
All PLCs, HMIs, and Turbine Control Boards: 3 Years
All AC/DC and Servo Drives: 2 Years
All Motors: 1 Year
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