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3 year warranty

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G310R210

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Modeled as another 10.4 Inch Color Touchscreen the G310R210 operator interface model has an LCD resolution of 800 x 600 pixels and isolated comms. The backlight lifetime of the G310R210 model is approximately 70,000 hours when being used at room temperature at full capacity.

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  • Part Number: G310R210
  • SKU: G310R210RL
  • Manufacturer: Red Lion
  • Series: G3 Series HMIs

G310R210 Technical Specifications

Part Number G310R210
Series G3 Series HMIs
Manufacturer Red Lion
Screen Size 10.4"
Screen Type TFT SVGA Display
Colors 32K
Backlight Type LED
Typical Power Supply Sixteen Watts
Software Red Lion Crimson Software
Red Lion Bulletin G310CRS2-E
Location Hazardous; Class I, Division 2, Groups, A, B, C, and D
Storage Temperature -4 to 158°F
On Board User Memory Quantity 32 Mbytes
Ethernet Ports 10 Base-T/100Base-TX, RJ45 jack wired as Network Interface Card
Wire Gage 12-30 AWG Copper Wire
IEC 68-2-6 Vibration 2 g, Operational 5 to 150 Hz

Product Description

Operator interface terminal G310R210 is one of the Red Lion models with a USB host, isolated comms, and a 10.4" TFT SVGA display. The model is one of two G310R2 models.

The standard power requirement of the G310R210 operator interface terminal is twenty-four volts of direct current with a power supply rating of sixteen watts. It is unknown whether or not the user can purchase an adapter to extend the terminal's power supply. The G310R210 panel can draw less than the required power depending on the chosen options used on the device; some of the features used with the panel can increase the power drawn from the conjoined power supply; some of the options that can increase the power drawn from the terminal are the CompactFlash card, additional Crimson software features, and an optional communications card. Information on the installation procedures for the optional communications card can be found in the G310CRS2-E 10.4” Color Touchscreen Product Manual from Red Lion on page eight. 

The main communication ports on the G310R210 module are labeled as RS422/485 comms ports and can be connected with an Allen Bradley device. The associated port that can be used on the Allen Bradley device is labeled as a DH485 port. Something that should be noted concerning connecting the Allen Bradley and G310R210 devices is that under no circumstances should a standard DH485 cable be used. 

The optional expansion CompactFlash card can add extra memory to the device. To access the data on the CompactFlash card, a driver must be installed on the conjoining computer, which will be installed with the Crimson 2.0 Software available from Red Lion. If the G310R210 model has already been configured through the USB port, the driver needed has already been installed to the terminal.

Frequently Asked Questions about G310R210

There are two isolated RS232 ports on the G310R210 operator interface terminal. How do these two ports operate, and what are some of the potential connections they have?

The two RS232 ports are different as one is a comms port, and the other is a PGM port. The two ports were designed to communicate with a PLC, such as a PC or another Red Lion device. To ensure that the correct communications are established, an RJ12 cable should be used so communications between a G3 product and the RS232 communications port. The RS232 connections on the G310R210 can be used with a PC: DBP; the ground connection is in port two on the PC and will connect with the Comms port on the G310R210 device.

On the Crimson software, there is a simple mail transport protocol (SMTP). How do the SMTP and the G310R210 operator interface terminal interact? 

There are seven protocols available with the Crimson software. One of the protocols is the reverse path property. When the reverse path property is used on the G310R210, the protocol will identify the email address supplied as the originator of all of the messages sent by the operator panel; when the property receives the email, the email address and the display name will become available.

Reviews For G310R210

Internal Review
(4.0)

One downside of the G310R10 terminal is that while emails can be sent, the panel cannot receive any of the messages meaning that if a reply is sent, the communications will return as undeliverable. Any message that needs to be sent should be sent through SMS to a connected communication device. - AX Control Tech

  • G310R2

Repair Services For G310R210

Type Lead Time Price Action
Repair Service 1-2 weeks $1955

Our highly skilled technicians can repair your G310R210. All of our repairs come with a 3 Year AX Control Warranty. Please contact us for additional information about our repair process. To receive the repair pricing and lead time listed above please process your repair order via our website. The following repair options may be available upon request:

  • 48-72hr Rush Repair
  • Detailed Repair Reports
  • AX Control Certificate of Warranty

AX Control Warranty Info

All products we sell are backed by our unparalleled warranty. A warranty certificate will be provided with your order upon request.
All PLCs, HMIs, and Turbine Control Boards: 3 Years
All AC/DC and Servo Drives: 2 Years
All Motors: 1 Year
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