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Home GE Multilin 369 Motor Management Relay 369-HI-R-0-0-0-0-E

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3 year warranty

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About | Product Specifications | FAQs

369-HI-R-0-0-0-0-E

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  • 4.75 (4)
  • Click a star to rate this product
    Varying star amount pictures Varying star amount pictures Varying star amount pictures Varying star amount pictures Varying star amount pictures
  • 4.75 (4)
  • Click a star to rate this product
The 369-HI-R-0-0-0-0-E relay's metering capabilities include event reports, waveform captures, and startup data logging; all these features provide critical insight into system performance and can warn of impending failures. This connection allows for rapid setpoint modification.
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  • Part Number: 369-HI-R-0-0-0-0-E
  • SKU: GM-18843
  • Manufacturer: GE Multilin
  • Series: 369 Motor Management Relay

369-HI-R-0-0-0-0-E Technical Specifications

Part Number 369-HI-R-0-0-0-0-E
Manufacturer General Electric Multilin
Series 369 Motor Management Relay
Fuse 3.15 A H 250 V (5 × 20 mm)
Ground Current Input Frequency 20 to 100 Hz
Operating Range -40°F to +140°F
Phase Current Input 1 A and 5 A secondary
Pollution Degree II
RTD Inputs 3 wire, 100 Ω platinum, 100 Ω nickel, 120 Ω nickel,10 Ω copper
Storage Range -40°F to +176°F
Dimensions 11 cm W x 30 cm H x 21 cm L
Shipping Weight 8 lb

About the 369-HI-R-0-0-0-0-E

GE Multilin 369-HI-R-0-0-0-0-E Motor Protection Relay: Key Features

  • The 369-HI-R-0-0-0-0-E is an adaptive motor protection relay designed to monitor, manage, and protect medium-sized AC motors and their associated equipment.
  • It proactively learns motor needs to preserve system life and reduce costs.
  • Metering capabilities include:
    • Event reports
    • Waveform captures
    • Startup data logging
    • These features provide critical insight into system performance and can warn of impending failures.

Physical Specifications & Mounting

  • Approximate dimensions: 11 cm (width) x 30 cm (height) x 21 cm (length).
  • Weight: 10 lbs (in case) and approximately 8 lbs (out of case).
  • The device is mounted in a durable, flame, and corrosion-resistant DEMO metal carry case.
  • It should be mounted away from strong magnetic fields and high current conductors to prevent long-term damage.

Software Integration & Configuration

  • The front of the relay features an RS232 port for connecting computers running GE Multilin's EnerVista 369 software.
  • This connection allows for rapid setpoint modification.
  • Setpoints are configurable settings that dictate the relay's behavior, adjustable for specific motor system needs.
  • EnerVista 369's Motor Settings Auto-Configurator simplifies setpoint configuration by generating an appropriate settings file based on motor nameplate and system information.
  • Users can then further customize the system through manual adjustments within the EnerVista program.

Frequently Asked Questions about 369-HI-R-0-0-0-0-E

Does the 369-HI-R-0-0-0-0-E have any optional features?
The Multilin GE 369-HI-R-0-0-0-0-E comes with the enhanced diagnostic option. This option also affords the unit an enhanced faceplate. The enhanced option also provides the 369 Multilin with a motor health report, a motor start logger of data, and a more advanced event recorder. In addition, the 369-HI-R-0-0-0-0-E includes the additional built-in 12 RTDs when compared to the base model.
What the additional R feature of the GE Multilin 369-HI-R-0-0-0-0-E motor management relay, what types of RTDS come with this option?
The additional 12 RTDs for the R option added to the base 369 Multilin motor management relay can be either bearings, stator, or ambient. The specific type chosen is able to be selected by the software. 
What type of motors does the 369-HI-R-0-0-0-0-E protect and monitor?
The General Electric Multilin 369-HI-R-0-0-0-0-E provides management and protection for three phase motors. The 369-HI-R-0-0-0-0-E is also able to monitor the mechanical systems of these motors in a unique taylored way to a specific motor by using measured values of cooling rates, motor inrush current, etc.
What are some of the optional functions of a 369 Multilin GE motor management relay?
Some optional functions that may be included with the base unit Multilin digital motor management relay are under/ overvoltage, phase reversal detection, power factor, backspin detection, and underpower. These optional capabilities can all be explained in the manual. 
What are the specifications for the phase current inputs of the 369 Multilin GE motor management relay?
The 369-HI-R-0-0-0-0-E Multilin Motor Management Relay has a phase current input of 1 A and a secondary CT input of 5 A.

Reviews For 369-HI-R-0-0-0-0-E

Internal Review
(4.0)

The GE Multilin 369-HI-R-0-0-0-0-E Motor Management Relay has proven to be an extremely reliable model with an easy to use enhanced display. The one downside would be that the display often fails within the warranty period with the LED going out. However, this is an easy repair and something that AX Control is more than capable of handling at our facility - AX Control Technician

Repair Services For 369-HI-R-0-0-0-0-E

Type Lead Time Price Action
Repair Service 1-2 weeks $1316

Our highly skilled technicians can repair your 369-HI-R-0-0-0-0-E. All of our repairs come with a 3 Year AX Control Warranty. Please contact us for additional information about our repair process. To receive the repair pricing and lead time listed above please process your repair order via our website. The following repair options may be available upon request:

  • 48-72hr Rush Repair
  • Detailed Repair Reports
  • AX Control Certificate of Warranty

AX Control Warranty Info

All products we sell are backed by our unparalleled warranty. A warranty certificate will be provided with your order upon request.
All PLCs, HMIs, and Turbine Control Boards: 3 Years
All AC/DC and Servo Drives: 2 Years
All Motors: 1 Year
Learn More